Accessibility Statement
Last updated: 28/08/2026
Our Commitment to Accessibility
Take a Seat is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Current Status: Partially conformant - Some parts of the content do not fully conform to the accessibility standard, though most content is accessible.
Accessibility Features
Our website includes the following accessibility features:
- Semantic HTML structure for screen reader compatibility
- Keyboard navigation support throughout the site
- High contrast colour ratios for text readability
- Descriptive alt text for images
- Consistent navigation and layout structure
- Resizable text that remains functional up to 200% zoom
- Focus indicators for interactive elements
- Form labels and error messages that are clearly associated
Known Issues
We are aware of some accessibility limitations and are working to address them:
- Some interactive elements may not have sufficient colour contrast in all themes
- Video content may not have comprehensive captions (when applicable)
- Some third-party embedded content may not meet accessibility standards
We are actively working to resolve these issues and expect to have updates completed by the end of 2024.
Assistive Technologies
This website is designed to be compatible with assistive technologies, including:
- Screen readers (JAWS, NVDA, VoiceOver)
- Voice recognition software
- Keyboard-only navigation
- Screen magnification software
- Switch devices
Browser Compatibility
Our website is designed to work with recent versions of the following browsers:
- Google Chrome (recommended)
- Mozilla Firefox
- Safari
- Microsoft Edge
Mobile Accessibility
Our mobile application and responsive website include:
- Support for mobile screen readers
- Touch target sizing that meets accessibility guidelines
- Orientation support for both portrait and landscape modes
- Gesture alternatives for complex interactions
Feedback and Support
We welcome feedback on the accessibility of Take a Seat. If you encounter any barriers or have suggestions for improvement, please contact us:
Email: james@takeaseat.co.uk
Phone: 0800 123 4567
Address: Take a Seat Ltd, Manchester, United Kingdom
We aim to respond to accessibility feedback within 2 business days and will work with you to provide the information in an accessible format.
Alternative Access Methods
If you cannot access certain content or features, we can provide alternative methods:
- Phone-based booking and consultation scheduling
- Email-based communication for non-urgent matters
- Document formats in accessible alternatives (large print, braille, audio)
- In-person support for account setup and navigation
Legal Framework
This accessibility statement is prepared in accordance with:
- The Equality Act 2010
- The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018
- The Web Content Accessibility Guidelines (WCAG) 2.1
- European Standard EN 301 549
Regular Reviews
We review and update our accessibility statement regularly. Our next scheduled review is planned for:
Next Review Date: 28/08/2027